Head of Business Intelligence and Analytics (m/f/d)

Berlin Office

Founded in Tokyo in 1997 with the launch of the e-commerce marketplace Ichiba, Rakuten is now one of the world’s leading internet services companies, with a transformative presence in e-commerce, digital content and FinTech. With more than 14,000 employees, we are committed to realizing our mission of contributing to society by creating value through innovation and entrepreneurship. With the passion of a start-up and the influence of a global leader, we’re finding extraordinary new ways to disrupt markets and dazzle customers.In Europe, Rakuten has been active for more than a decade and we have been constantly growing our footprint to more than 14 services and offices in London, Dublin, Paris, Berlin, Barcelona and other major European cities. With a robust core in e-commerce and offices in Berlin and Bamberg, Rakuten Germany seeks to leverage this ecosystem of services to create a unique value proposition to both, consumers and merchants.We think of ourselves as a new kind of family, one based not on chance but on determination to be the brightest and the best. If you want to be part of our journey and grow with us, let’s talk.

Head of Business Intelligence and Analytics (m/f/d)


  • Lead the team to become an insights-driven center of excellence that can help drive business, brand strategy and action
  • Proactively share insights with business partners and teams and consistently update reports
  • Measure actual performance against operating plans and standards and make suggestions for improvements
  • Generate meaningful insights, consolidate research and provide recommendations 
  • Leverage customer feedback to continuously improve existing services 
  • Preparation of the budget and financial forecasts and report variances
  • Optimize existing business insights platform 


  • University degree in the field of Business, IT Management or equivalent education
  • 3-5 years of proven people management expertise
  • Affinity for data driven decision making
  •  Very strong statistical expertise
  • Excellent in Excel and PowerPoint
  • Experience in relevant reporting tools
  • Preferably some experience in BI visualization tools
  • Capability to drive cross-functional projects in order to add value to the company
  • Good knowledge about data warehouses and database structures
  • Good knowledge of attribution models, customer journey and reporting


  • Interesting and challenging fast paced environment
  • A chance to shape and build the business and inspiration to make a difference
  • Open and respectful multicultural environment
  • Professional, passionate, ambitious, but friendly team
  • Possibility for professional growth and international assignments
  • Active support in finding accommodation and moving from abroad
  • Your recruiter will answer your questions about benefits or working conditions  that are specific to different European locations


  • Innovative and flexible people full of energy
  • Friendly team player with a professional mindset
  • Those who can think for themselves and take action
  • Willing to work in a dynamic, multicultural and global environment where multilingual skills are a big asset
  • Ambitious to grow as an individual within the company
  • Passionate about working in a global company which wants to make a difference by empowering society.

If you are interested in this position, meet these requirements and wish to actively participate in developing our company and join our highly motivated team, please apply by sending an email to Marc Borgstedt at jobs@rakuten.de


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