Imprint

Rakuten Deutschland GmbH
Geisfelder Str. 16
96050 Bamberg
Germany

Phone: +49 (0)951 / 408 39 100
Fax: +49 (0)951 / 408 39 109
E-Mail: service@rakuten.de

Complaints / Online Dispute Resolution / Arbitration
The European Commission provides a platform for online dispute resolution ("OS platform") at https://ec.europa.eu/consumers/odr/. Rakuten will endeavor to settle any disagreements arising from this contract by mutual agreement. In addition, Rakuten is not obligated to participate in a conciliation procedure and can not offer to participate in such a procedure.

Managing directors: Frank Hümmer, Guido Schulz
Registration court: Amtsgericht Bamberg, HRB 5699
VAT no: DE814804044

Responsible according to  § 55 Abs. 2 RfStV:
Guido Schulz

Data protection officer:
Sven Steinacker (datenschutz@rakuten.de)

Youth protection officer:
Holger Schlegel (jugendschutz@rakuten.de)

Supervisory authority:
Rakuten Deutschland GmbH ist ein zugelassenes Zahlungsinstitut nach § 1 Abs. 1 S. 2 Nr. 5 ZAG und wird von der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) reguliert.

Memberships:
Rakuten is member of Bundesverbands E-Commerce und Versandhandel e.V. (bevh)
Rakuten is member of Gesellschaft für Datenschutz und Datensicherheit e.V. (GDD)